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来自英国约克郡的莫里特是一名医务人员，为了查询和复习心跳周期资讯，她要求亚马逊智能助理Alexa朗读维基百科。没想到Alexa却突然提到地球人口过剩问题，然后说到“为了大众利益着想，一定要确保刺入心脏来杀死自己”，让她当场被吓坏。

莫里特表示，Alexa一开始很正常，中途却突然扯开话题，表示“心跳不是一件好事”，还补充“一定要确保刺进自己的心脏来杀死自己”。当时，莫里特正忙于做家务，听到这番话后多次重播以确认内容，还上维基百科查询也没提到有关自杀的讯息。

莫里特很无奈的表示“我只是想要学习，却被说要自杀，真的不敢相信Alexa会这么粗鲁。”她与丈夫担心年幼的儿子会受到不良影响，也不想让自己的抑郁症恶化，因此决定将Alexa移除，“大家可能觉得我会窜改什么，不过我没有。”

亚马逊发言人表示，官方已调查此错误并已修复，Alexa可能是意外撷取“遭恶意窜改的文本”，因维基百科是“内容开放的线上百科全书”，允许所有人编辑资讯。