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联昌集团控股有限公司（CIMB）确认一名来自呼叫中心的职员感染新冠肺炎，目前正在政府医院接受治疗。

该公司发表文告披露，目前追踪工作正在进行中，所有与该职员有直接接触者都会进行居家隔离，直到获得适当的医疗指示。

该公司指出，位于MSB（南方银行大厦）的呼叫中心已经关闭，以进行彻底的消毒和深层清洁。

该公司说，虽然其余的呼叫中心仍然运行，但MSB的呼叫中心会临时关闭，并影响了今早可承担的来电数量。

因此，他们希望客户可以给予体谅，同时承诺会尽力重启呼叫中心和重新运行。

“我们会与我们所有照常运作的前线人士，确保可以尽可能地持续提供基本服务给顾客。”

该公司也呼吁客户浏览专为新冠肺炎议题而设的专页www.cimb.com.my/covid19support，以获取更全面的金融援助配套。

该公司说，为确保持续提供基本服务，总部和分行已制定业务连续性计划。较早前，也采取数项预防措施确保客户和职员的健康，包括强制旅行申报，以及落实社交距离。

该公司承诺会继续监督疫情发展，随时做出进一步的更新，并建议客户使用在线服务，只在绝对需要访问分行时，前往https://www.cimbbank.com.my/en/personal/support/locate-us.html查询营业时间。#

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