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789
联昌集团控股有限公司(CIMB)确认一名来自呼叫中心的职员感染新冠肺炎,目前正在政府医院接受治疗。
该公司发表文告披露,目前追踪工作正在进行中,所有与该职员有直接接触者都会进行居家隔离,直到获得适当的医疗指示。
该公司指出,位于MSB(南方银行大厦)的呼叫中心已经关闭,以进行彻底的消毒和深层清洁。
该公司说,虽然其余的呼叫中心仍然运行,但MSB的呼叫中心会临时关闭,并影响了今早可承担的来电数量。
因此,他们希望客户可以给予体谅,同时承诺会尽力重启呼叫中心和重新运行。
“我们会与我们所有照常运作的前线人士,确保可以尽可能地持续提供基本服务给顾客。”
该公司也呼吁客户浏览专为新冠肺炎议题而设的专页www.cimb.com.my/covid19support,以获取更全面的金融援助配套。
该公司说,为确保持续提供基本服务,总部和分行已制定业务连续性计划。较早前,也采取数项预防措施确保客户和职员的健康,包括强制旅行申报,以及落实社交距离。
该公司承诺会继续监督疫情发展,随时做出进一步的更新,并建议客户使用在线服务,只在绝对需要访问分行时,前往https://www.cimbbank.com.my/en/personal/support/locate-us.html查询营业时间。#
找工作, 就找这里!
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MYR 110.00 /Day
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MYR 110.00 /Day
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MYR 3K /Month
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- Software Developer
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MYR 4K /Month
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