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妇女、家庭及社会发展部即日起提供免付费爱心热线电话：15999，为民众提供24小时服务。

该部周三发文告说，15999是马来西亚紧急反应服务（MERS 999）其中一个热线号码，可让民众透过各种电讯服务下免费拨打的热线号码。

文告说，这些可免费拨打热线的电讯服务公司包括Digi Telecommunications Sdn Bhd、Celcom Axiata Berhad、Telekom Malaysia Berhad、TIME dotcom Berhad、U Mobile Sdn Bhd、YTL Communications Sdn Bhd、Maxis Berhad、Webe Digital Sdn.Bhd。

文告指出，民众可透过拨打热线，投报包括福利事宜、儿童事宜、虐待、辅导、生育、弃婴、青少年社会问题、以及需要获得保护的人士。

该部对上述8家电讯公司所提供的合作，表示谢意。

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