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槟州刑事调查主任拿督再诺高级助理总监指出，截至目前为止，槟州警方并没有接获网上购买口罩受骗的案件。

他提醒民众，若面对这方面的问题，可前往警局报案。

他透露，目前警方各部门都会加强调查工作，避免新冠状病毒为我国带来社会恐慌，致力于打击相关的诈骗案，发布假新闻、恶意制造恐慌等相关罪行。

早前有报道指出，有民众透过脸书购买口罩，在付款后迟迟收不到货，经上网搜查发现该公司疑点重重后，才发现自己受骗，遂报警求助。

全国商业罪案调查部副总监赛夫曾回应指，警方至今已接获全国各地共25宗投报，涉及金额逾46万令吉，并建议民众也可以向通讯及多媒体委员会投报，让当局封锁及调查以销售口罩作诈骗的网页。