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英国一名47岁妇女在屋外街边不慎跌断腿，在街边等了6小时后救护车才抵达现场，期间邻人与家属只能拿外套与毯子帮她盖住保暖。虽然最终她还是被救护车送到医院，但仍因心搏停止不治。

英国“卫报”报导，这名妇女多娜（DonnaGilby）在南部威尔斯库马曼村（Cwmaman）人行道上摔断腿后，在街边无法动弹。

威尔斯紧急救护单位坦承，他们的反应确实比该有的时间慢，为此已展开调查。但也指出，高优先的“红色呼救”数量增加、医院签收病患的延宕时间较长，都影响到他们的派车反应时间。

多娜的七旬老父表示，女儿腿部骨折过于严重，旁人无法移动她，“我们不断打电话叫救护车，她（女儿）的意识时有时无，但就是好几个小时看不到救护车的影子。”

家人指出，多娜是17日上午快8时摔断腿，当时她正要按照预约前往就医，“我们打电话叫救护车时，那一头的人说叫救护车的电话应接不暇，他们会尽快过来，此后1个小时都没消没息，之后我们再打过去，这回他们表示已尽力，但仍说不准何时能到。”

威尔斯紧急救护单位的执行长基伦斯（JasonKillens）对多娜送医不治表达哀悼，并为救护车太慢到场致歉，“救护车苦候不至，是英国紧急医疗系统承受巨大压力的信号，不光威尔斯，全英国皆如此。”