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民众若遇到紧急事故不需要慌张，只需前往最邻近的油站求助，油站员工会提供初步救援，警员亦可在10分钟内抵达现场。

槟州总警长拿督纳仁纳沙卡兰总监透露，全槟经有204间油站与警方配合设立“前往安全区”（Go To Safety Point）计划，迄今已有133间油站员工接受警方提供的训练，协助他们在民众向他们寻求协助时不会慌张。

“前往安全区”是一项全国性的计划，纳仁纳沙卡兰周日在麦曼珍一家油站主持推介礼时提到，这计划不仅拉近警方与油站的合作关系，更可为有需要协助的民众提供援助。

无论是遇到打劫、掠夺或交通意外，只需到最邻近的油站，油站员工会按紧急警报系统通知警方。

他说，受到训练的油站员工在等候救护车到来剪，可以协助包扎伤口。只是这项服务尚未被广范使用，他希望媒体可以协助将它宣传，让更多人知晓。