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甲州公共工程、交通及公共设施事务委员会主席拿督苏菲华合指出，州内国能用户针对精明电表的投诉在本月起大幅减少，相信用户已更了解这类电表的操作，更加懂得善用资源，同时也开始接受精明电表。

他在州议会口头问答环节，回答双溪乌浪州议员拿督斯里依德利斯哈伦针对精明电表的附加提问时说，基本上许多用户经开始懂得如何进精明电表了解自身家里的用电量，并学习如何更节省用电，培养良好的用电习惯。

“7月到今天，国能未接获新的精明电表投诉，相信到了8月，这方面的投诉将大幅减少。”

另外，格西当州议员谢守钦提出附加问题时说，安装精明电表后，许多用户的电费增加，都被国能告知是电线、电器陈旧所致；另外也有用户在住家换上精明电表后，被国能视为“偷电”而被罚款，令事主蒙冤。

对此，苏菲回应，如果事主认为被诬赖，可提出所有证据向国能投诉，若还无法达致满意的结果，可直接向国家能源委员会投诉。

较早前，苏菲也在其答覆中指出，今年5月及6月，国能共接获8936宗针对精明电表的投诉，当中4932宗已解决。

他指出，甲州的能用户共34万4165户，26万9116户已安装精明电表的，剩下7万5049户，相信可在今年12月材完成安装工作。

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