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国民登记局提供的“流动替换身份证”服务，在2018年共派员出勤433次，并在全国完成了538宗更换身份证服务。

国民登记局总监拿督鲁斯林是于周五（28日），在槟州国民登记局主任诺茱法等陪同下，到访浮罗山背移交新身份证给予视觉与听觉有障碍的巫裔老妇哈丽扎（87岁）后，在记者会上如是指出。

鲁斯林说，当局推出上述服务是旨在为身份证毁坏的乐龄人士、残障人士及瘫痪人士提供便利，上门为他们作出更换。他补充，2019年截至5月，槟州共接到26项申请。

他也说，有需要国民登记局上门更换身份证的人士，可向临近的国民登记局，或通过当地村长、社区领袖提出申请。

另一方面，他指出，该局也推出流动巴士服务，以帮助民众申请身份证等服务。此项服务在2018年共出动38次，完成了4177项申请。

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