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（吉隆坡15日讯）通讯及多媒体委员会下周会发布一份消费者投诉清单列表，整理国家通讯公司接获的投诉。

通讯及多媒体部长哥宾星说，这份清单包括投诉总数、投诉类别、解决期限、应对行动及处理投诉出现延误的原因。

“可以的话，通讯委会应设下关键绩效指标（KPI），规定处理投诉的期限。如有需要的话，通讯委会或相关通讯公司须亲自联系投诉人，告知对方投诉受理的进展。这旨在打造有素质的基础建设系统。”

哥宾星今天出席“与通讯部长一起喝咖啡”活动后，对记者这么说。他说，当局严正看待消费者对通讯服务的投诉。

此外，针对淡米尔报章Makkal Osai今日封面报道指通讯及多媒体部忽视大马广播电视台（RTM）旗下淡米尔电台MINNALfm自2月1日期起，暂停数个新闻播报时段，哥宾星说，他在阅读该报道后已召见RTM，该广播电视台提出数项建议，但他要求继续沿用过去的新闻播报时段。

询及首相兼土著团结党党魁敦马哈迪医生今天确认土团党会东渡沙巴一事，哥宾星说，此事会在近期召开的希望联盟会议讨论。

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